退款与取消政策
生效日期:2026 年 10 月 4 日 · 适用于通过 azjob.work 购买的 azjob 会员。
取消订阅
你可以随时在「账户 → 会员与付款」中取消自动续费。取消不影响当前已付款周期:会员权益会保留至页面显示的结束日期,此后自动降为免费版,不再续费。
首次购买退款
如果你对首次购买不满意,可在付款完成后 7 个自然日内联系我们申请退款。批准后将原路退回,不要求你说明原因;已明显滥用服务、批量提取内容或违反服务条款的情况除外。
续费、重复扣款和技术故障
- 自动续费发生后,可在扣款后 3 个自然日内申请该笔续费退款。
- 重复扣款、金额错误,或因 azjob 自身技术故障导致付费功能在较长时间内无法使用时,我们会核实并退款或提供合理补偿。
- 超过上述期限,通常不按未使用天数提供部分退款;适用法律另有要求的除外。
如何申请
发送邮件至 sunhanqing82@gmail.com,提供账号邮箱、付款日期和申请原因。不要通过邮件发送完整银行卡号。我们通常会在 5 个工作日内回复;Stripe 和发卡行可能还需 5–10 个工作日完成入账。
例外与法定权利
本政策不限制消费者依法享有且不能放弃的退款、撤销或其他权利。如果当地法律提供更长的期限或更高保护,以当地法律为准。App Store 或 Google Play 内购适用相应商店的退款流程和规则。
Refund & Cancellation Policy
Effective October 4, 2026 · Applies to azjob memberships purchased through azjob.work.
Canceling
Cancel auto-renewal any time from Account → Membership & billing. Access continues through the displayed paid-through date, then the account returns to Free without another renewal.
First-purchase refund
You may request a refund within 7 calendar days of your first membership payment. Approved refunds return to the original payment method. This goodwill policy does not cover clear abuse, bulk extraction, or violations of the Terms.
Renewals, duplicates, and service failures
- Request a refund for an automatic renewal within 3 calendar days of the charge.
- Duplicate or incorrect charges, and prolonged loss of paid features caused by azjob, will be investigated for a refund or reasonable credit.
- After these periods, unused time is generally not prorated unless applicable law requires otherwise.
How to request
Email sunhanqing82@gmail.com with the account email, payment date, and reason. Never email a full card number. We normally respond within 5 business days; Stripe and the card issuer may need another 5–10 business days to post the refund.
Legal rights and app stores
This policy does not limit non-waivable consumer rights. If local law provides stronger protection, local law controls. Apple App Store and Google Play purchases follow the applicable store's refund process.