Technical Web Specialist (12-month fixed term contract)

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem .

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

Visit www.perk.com to learn more.

About the Role

As a Technical Web Specialist, you’ll be the connective tissue between our web team and the rest of the business. This role exists because great websites aren’t just built — they’re coordinated, prioritised, and protected from chaos. Sitting at the intersection of Marketing and Web Development, you’ll own the intake and lifecycle of web requests, ensure every project is properly scoped before it touches the dev queue, and support the team in delivering an ambitious web roadmap.

But this role doesn’t stop at coordination. You’ll also be hands-on in the quality of what we ship — reviewing copy and UX before pages go live, supporting CRO initiatives, and acting as a critical second pair of eyes on every significant release. You care as much about whether a page converts as whether it launches on time.

If you’re someone who thrives on bringing order to complexity, understands how a website is actually built, and can hold your own in a room with developers, designers, and marketers alike, this is your role.

What You’ll Do

Technical Ownership & QA

Build and ship pages/components directly in Storyblok CMS: component configuration, staging, QA, and production deployment across market versions

QA every release technically — rendering, functionality, and cross-browser/device behaviour, not just copy and visual polish

Use AI tools as a core part of daily production work (drafting, layout variants, QA support), and know where AI output still needs a human check, particularly around localisation nuance and experiment validity

Request Triage & Scoping

Own intake for web requests: qualify, triage, and estimate technical complexity and dependencies before anything is scoped or scheduled

Enforce briefing standards and know enough technically to explain why a brief is incomplete

Decide what can be handled directly vs. what needs to go to the development team, and write specs the team can act on without excessive clarification

Project Coordination

Act as day-to-day PM between the development team and business stakeholders: track scope, delivery, and risk

Maintain the web backlog and sprint board with clear status, ownership, and blockers

Support CRO initiatives: help build A/B test setups, document hypotheses, and track experiment results

Process & Reporting

Maintain intake templates, briefing standards, and triage criteria

Produce regular status updates and pipeline reports for the Head of Web and wider leadership

What We’re Looking For

Must-haves

2 to 4 years in a web operations, technical/digital project management, or web production role, ideally with hands-on CMS or front-end exposure — not purely marketing coordination

Working technical literacy: solid HTML/CSS fundamentals, understanding of how a CMS is structured (Storyblok, Contentful, Webflow or similar), staging vs. production workflows, and what a QA process actually checks

Comfortable using AI tools hands-on in production (prompting for drafts, QA’ing AI output) and able to articulate where AI isn’t reliable enough to trust unsupervised

Product/project-management instincts: can scope a request, size complexity, sequence competing priorities, and brief external developers with minimal hand-holding

Confident translating between technical and non-technical stakeholders, and comfortable pushing back on a brief or a deadline when needed

Strong written communication: a clear brief, a precise QA note, a concise status update

Nice to have

Hands-on experience with Storyblok or a comparable headless CMS

Familiarity with web analytics or conversion tracking concepts

Exposure to A/B testing/CRO tools, or basic SQL

Experience briefing or QA’ing a development team

Basic understanding of Core Web Vitals / page performance

Familiarity with SEO fundamentals as they intersect with web production

What We Offer

Receive competitive compensation and equity ownership in Perk

Rest and recharge with 25 days of annual leave plus bank holidays

Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex

Plan for your future with our qualifying earnings company pension plan with Aviva

Know that your loved ones are protected financially through your Life Insurance if the worst were to happen

Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence

Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus

Join our unforgettable Perk events, including our spectacular annual summer party

Always fee