IT Systems Engineer, Mobile Client Platform Engineer

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

The Endpoint team (Client Platform Engineering) manages the laptops and handsets every Anthropic employee works on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and every piece of configuration ships as code through pull requests, CI, staging, and a canary group. Today the mobile side of the fleet is BYOD. This role exists to change that. You will design and implement a corporate-issued mobile device program (managed company phones and managed Apple accounts) in every region Anthropic operates in, and take it from early design to production.

The team is deliberately lean and runs with high autonomy. You’ll define what a corporate mobile program looks like at Anthropic and own the platform decisions that get it there.

Responsibilities

Design the corporate-issued mobile device program: device standards, what we issue to whom, and how the program grows from a first region to everywhere Anthropic operates

Own the global logistics of issuing hardware: procurement partners, regional coverage, spares, and refresh cycles

Bring mobile configuration into the team’s config-as-code pipeline so mobile policies are reviewed, tested, and progressively rolled out like the rest of the fleet

Build zero-touch enrollment: Apple Business Manager and ADE with managed Apple accounts on iOS, the zero-touch equivalent on Android, so a new phone works the first time without hands-on setup

Own policy, compliance, and device lifecycle for the corporate fleet, from issue to wipe

Build telemetry on the corporate fleet: which devices are checking in, OS and patch state, drift between reported and actual state

Own managed app distribution for mobile, from app approval through update rollout

Partner with Corporate Security on device posture, device trust signals, and travel devices for international trips

Decide how corporate-issued and BYOD coexist, and own that boundary as the program rolls out

You may be a good fit if you

Have owned a global or multi-region mobile device program end to end, with 8+ years managing corporate fleets at thousands-of-devices scale

Go deep on iOS device management: enrollment flows, Apple Business Manager and ADE, APNs and certificate lifecycle, declarative device management

Have worked with Android device management and can hold your own in a mixed fleet

Treat device configuration as code and have moved past clicking in consoles

Have run the infrastructure under an MDM, not just administered a SaaS console: a self-hosted MDM server, AWS, Terraform, and configuration that ships as code

Have built or launched a corporate device program, not just operated one, and can decide how it coexists with BYOD

Excel at ambiguous problems that touch several teams at once

Communicate technical concepts clearly to any audience

View IT Engineering as requiring product engineering rigor

Write clear documentation as a natural part of your workflow

Strong candidates may also

Have managed ChromeOS devices alongside a mobile fleet

Have run a device program across multiple regions and dealt with the logistics that come with it

Have built automated, progressive rollout systems with promotion gated on telemetry

Bring proficiency in Swift for building device tooling

Have used LLMs to automate operational work, or are excited to make Claude a teammate

Technical Skills

Python and shell scripting

iOS and Android platform internals (depth on iOS, working knowledge of Android)

Modern MDM or UEM platforms (Jamf, Intune, Workspace ONE, or equivalent)

Running the infrastructure under an MDM (self-hosted servers, AWS GCP, Terraform)

Querying live device state at fleet scale

Mobile device lifecycle automation (enrollment, policy, patching, app distribution)

GitOps and CI for configuration management

Endpoint security fundamentals

Deadline to apply: None. Applications will be received on a rolling basis.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$285,000 — $325,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think thi